Shipping Info

1. Do you ship internationally?

Yes, we are committed to be available at your doorstep, regardless of where you reside.

2. When can I expect my order to arrive?

For orders with the U.S., please allow 10-25 days for standard delivery time.

International shipping may delay further depending on your location.

Estimated delivery time will be notified once your order is complete.

3. What if I need my order to arrive sooner?

You can select Express delivery when submitting your shipping information, for an additional cost.

4. My order has not arrived yet. What can I do?

Please send us an email so we can follow up on your case and provide you with further information about your order.

5. How secure is my payment?

Feel completely at ease. Our online payments are processed through PayPal, and we ensure its safety since none of your payment information is stored in our servers.

6. How can I modify or cancel my order?

We encourage you to review your order thoroughly before completing. However, if you made a mistake, send us an email within 24 hours after payment so we can assist you with the corresponding modifications. After this time frame it is not possible to change your order.

7. Why will my order arrive in two different packages/days?

Our warehouses are located in different locations with distinct products, so some may arrive before or after the other.

8. My order is damaged.

We apologize for the inconvenience. Please send us an email with photos of your order, so we may send you another free of charge.